For businesses that live on repeat customers
Turn your existing customers into your biggest revenue engine
Businesses lose customers because people forget — not because they leave on purpose. InviteBack automatically knows who’s about to stop coming back, and reaches them on WhatsApp before they do.
No credit card required · Ready in under 5 minutes
Rosewood Bakery
via WhatsApp Business
Priya places her first order.
Ordered · first visit, recorded
01The problem
You’re paying to get customers you already had
Every month, a chunk of your customers quietly stop ordering. Not because they didn’t like it — because nobody reminded them you exist.
You don't know who's about to stop ordering.
No visibility into which customers are at risk until they’re already gone.
Discounts bring them back once. Then they’re gone again.
One-time offers don't build a habit.
WhatsApp is where they are. You're not there.
The gap between where customers spend their time and where the business tries to reach them.
02The shift
Your best customers are the ones you already have
Winning a customer back costs far less than winning a new one. You don’t need more ads — you need a reason for the ones you already won to come back.
Retention isn’t a feature. It’s a growth strategy — and WhatsApp is where it happens.
03One customer, end to end
From a counter order to a customer who comes back
Nobody has to remember anything. One order at the till is enough to start the whole loop.
- 01
A customer visits
The cashier logs the order at the counter. That is the whole input.
Records - 02
Their profile grows
Every order, reply, and birthday collects into one customer profile.
Customer profile - 03
A workflow picks up the moment
A birthday, a milestone, or a quiet spell starts the right message.
Workflow - 04
The message arrives on WhatsApp
Where they already are, in a thread they already read.
WhatsApp
Illustrative product views — not real account data.
04How it works
Ready in under 5 minutes.
No developer. No training. Create an account and you’re ready to launch your first campaign.
Step 1
Create your account
Sign up with your business details — takes about two minutes, no credit card needed.
Step 2
Get approved
We review new accounts to keep WhatsApp messaging clean and compliant. Most approvals come back the same day.
Step 3
Start with free credits
Every approved account starts with 300 free credits — enough to launch your first campaigns before spending anything.
Step 4
Launch your first campaign
Turn on a workflow — win-back, birthday, review request — and it runs on its own from there.
Customers join by scanning at the counter — illustrative view.
05See it in action
Know exactly who’s about to leave — before they do
Every customer, automatically segmented by how likely they are to come back. No spreadsheets. No guesswork.
- Inbox
Every conversation in one thread.
- Contacts
Segmented by how people actually behave.
- Analytics
What worked, for your business specifically.
Illustrative product views — not real account data.
06Automated workflows
Built-in workflows for every stage of the customer relationship
Set them up once. They run every day — automatically, in the background, over WhatsApp.
Illustrative product view — not real account data.
Win back customers before they forget you
Triggers when: no order in 30 days
Automatically sends a personal nudge with an offer — before they've mentally moved on.
Celebrate the moments that matter
Triggers on: birthday or first-order anniversary
A message that feels personal, sent automatically, every single year.
Turn happy customers into public proof
Triggers when: order marked complete
Ask for a review at exactly the right moment — right after a good experience.
Recognize your best customers before competitors do
Triggers when: customer crosses a spend or order-count threshold
Automatically flag and reward your most loyal customers — before they're tempted elsewhere.
- See all workflows
07The channel
What WhatsApp makes possible
Industry-wide engagement numbers for WhatsApp Business messaging — the channel InviteBack is built on.
of WhatsApp messages get opened — industry-wide
of WhatsApp messages are opened within 3 minutes of being sent
average click-through rate on WhatsApp business messages
typical open rate for marketing email, for comparison
Industry benchmarks, not InviteBack customer results — sourced from public WhatsApp Business engagement reports.
08Who it’s for
Built for businesses that live on repeat customers
Whatever kind of business you run, your growth depends on the same thing: customers who come back.
Food & beverage
Restaurants, cafes, bakeries, and cloud kitchens — turn first-time orders into weekly habits.
Retail & fashion
Clothing, footwear, and electronics stores — bring shoppers back before they forget you exist.
Beauty & grooming
Salons, spas, and barbers — remind clients it’s time for their next appointment, automatically.
Repair & services
Workshops, service centers, and dry cleaners — stay top of mind between visits.
Health & wellness
Clinics, dental practices, and pharmacies — send the follow-up nobody has time to remember.
Lifestyle
Gyms, pet stores, and florists — turn occasional visitors into regulars.
09Pricing
Pay for what you use. Nothing more.
No subscription, no lock-in. You only pay when you run a campaign — top up credits, send campaigns, top up again when you need to.
Top up any amount, anytime
No subscription. No lock-in. Add credits when you need them, use them your way.
See full pricing & credit bonusesIllustrative product view — not real account data.
Your customers are waiting to come back. Give them a reason.
Start free. See your first automated campaign go out this week.
No credit card required · Ready in under 5 minutes